Family Express Corp.

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Family Express is a regional restaurant-focused convenience store chain with an upscale positioning. The chain is dedicated to providing fresh food and beverages at affordable prices in a convenient, friendly, clean and safe environment.

In early 2021, Valparaiso, Indiana-based Family Express, which was on CSP’s Top 20 Coffee Programs list for 2021, acquired six Freedom Express convenience stores from Freedom Oil LLC in Kosciusko and Marshall counties in the US. ‘Indiana. She also acquired a three-acre site in McCordsville, Indiana, which was redeveloped into a Family Express site. Together, the transactions increased the number of stores in the chain by 10%.

Family Express has also chain-wide implemented NCR Optic technology for security and frictionless payment at the pump. Its car wash redemption and marketing technology offers payment, subscription and mobile wallet engagement options.

The chain differentiates itself by having fresh milk and other products delivered to its stores daily. It is known for its private label concepts and products, including Cravin’s Market baked goods and deli items; Java Wave coffees; Squeeze Freeze frozen drinks; Buzzing Energy Drinks; Family Express brand milk, water and ice; and Family Express fuels, including E15.

Privately held Family Express has an employee-centric culture. It offers perks like 401(k) matching, fitness center access, and a stable schedule.

For benchmarking purposes, store count is as of January 1, 2022.

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